How to Save Your Investment: Reliable Repair Services at Arrow Mixing Products

In the high-stakes world of industrial operations, equipment failure can lead to a significant blow to both productivity and revenue. Here, the value of a dependable repair service cannot be overstated. That’s where Arrow Mixing Products comes into play, providing reliable, fast, and cost-effective industrial mixer repair services to keep your operations running smoothly.

To Repair or to Replace?

There comes a time when every machine encounters a hiccup or, worse, a full-fledged breakdown. When these unfortunate events occur, the dilemma of whether to repair or replace them arises. It’s a tricky decision, as each alternative has its potential costs and benefits. However, the team at Arrow Mixing Products has a straightforward approach to resolving this conundrum.

The first step is conducting a thorough evaluation of the machine in question. This assessment includes a complete check-up of the motor and other essential components.

If the evaluation determines that the mixer isn’t worth repairing – for instance, if both the motor and the board are damaged – they will advise a replacement. The customer won’t incur any charges for this assessment, barring shipping costs if they choose to have the machine returned.

Cost-Effective Solutions

More often than not, the problem lies in one or two components that can be replaced at a fraction of the cost of a new machine. A simple board replacement, for instance, costs just $125. Other times, it could be a faulty switch or a combination of a few components causing the issue.

Once the problem has been diagnosed, the repair costs are quoted to the customer. If they agree, the repair process is initiated. At Arrow Mixing Products, we take pride in our fast turnaround times, usually having an evaluation completed by the next day following the product’s arrival.

A Win for Sustainability

In addition to saving costs, choosing to repair instead of replace is a more environmentally friendly choice. It prevents the wastage of otherwise functional equipment and reduces the demand for new units. So, not only does Arrow Mixing Products help its customers save money, but it also contributes to sustainability.

When to Contact Arrow

If you suspect there’s a problem with your industrial mixer, the best course of action is to get in touch with Arrow Mixing Products immediately. They recommend that you return the mixer to them for a thorough evaluation.

How quickly the repair process goes, often depends on how swiftly they get a response after the evaluation. Once you’ve given the green light, they’ll carry out the repairs and have your mixer back to you as soon as possible.

Quality Customer Service

Beyond their technical expertise, Arrow’s commitment to customer service sets them apart in the industry. They understand the importance of minimizing downtime in industrial operations, and their quick turnaround times reflect this. From the moment they receive your mixer, their team works diligently to provide an accurate and speedy evaluation.

Once you receive their assessment, the ball is in your court. You have the freedom to decide whether to proceed with the suggested repairs, ask for the machine back, or even have them dispose of it at no additional cost. They won’t start any work until they have your go-ahead, ensuring you maintain control over your industrial mixer’s fate.

Preventive Maintenance Tips:

​​While our repair services are readily available for your convenience, one cannot overlook the power of prevention. The lifespan of your mixer can be greatly extended through proactive care and regular maintenance. This not only ensures your equipment continues to function optimally but also minimizes the potential for unexpected downtime. Below, we’ve outlined some helpful preventive maintenance tips to keep your mixer in its best shape for years to come:

  1. Clean your mixer regularly: Keep your mixer clean by wiping it down with a damp cloth after each use. Be sure to remove any food particles or debris that may have accumulated in the mixing area. Do not spray the mixer with a water hose or submerse it into water.
  2. Lubricate moving parts: Depending on your mixer model, some parts may require periodic lubrication. Consult your user manual for specific instructions on how and when to apply lubricant.
  3. Check for loose parts: Over time, screws and other components may become loose due to the mixer’s vibrations. Regularly inspect your mixer for any loose or worn parts and tighten or replace them as needed.
  4. Inspect the power cord: Check the power cord for any signs of damage, such as fraying or exposed wires. If you notice any issues, it’s essential to replace the cord immediately to prevent electrical hazards.
  5. Schedule regular inspections: Even if your mixer appears to be working fine, it’s a good idea to schedule periodic professional inspections to catch any potential issues early on. This proactive approach can help you avoid costly repairs and downtime.
  6. Store your mixer properly: When not in use, store your mixer in a cool, dry place away from direct sunlight and extreme temperatures. Proper storage can help prevent damage to the mixer’s components.
  7. Keep an eye on the mixer’s performance: Be vigilant about any changes in your mixer’s performance, such as strange noises or decreased efficiency. If you notice any issues, don’t hesitate to contact us for assistance.

The Arrow Guarantee

Arrow Mixing Products guarantees their repair work, reflecting the confidence they have in their experienced and capable team. They aim to restore your mixer to a state where it can serve you reliably for many more years, maximizing your initial investment. Should you choose to have your mixer repaired, you can rest assured knowing you’ve made a decision that not only saves you money but also contributes to a more sustainable future by extending the life of your equipment. Don’t hesitate to contact us today!